Merchandise Manager
The Concert Event team is an ad-hoc team which operates based on pre-agreed contracts between external artists or collaborating companies to deliver the events as agreed.
You will collaborate closely with the Event Director, maintaining a thorough understanding of all merchandise sales requirements for the concert.
The responsibilities for the role is as follows:
- Stock Management
- Coordinate stock levels and monitor inventory before, during, and after the event to ensure merchandise is readily available.
- Supplier Coordination
- Manage communications with agencies/suppliers to facilitate smooth merchandise production and delivery.
- Sales Tracking & Optimisation
- Track sales performance and analyse data to optimise pricing, promotions, and inventory decisions.
- On-Site Operations
- Lead the on-site merchandise Volunteer team to ensure an efficient and customer-friendly purchasing experience.
To be successful for the role we're looking for the following skills!
Essential Skills & Knowledge, Experiences, Qualifications
- Contactable on a regular basis via email and phone
- Strong understanding of retail sales, stock management, and customer service.
- Excellent communication skills in English.
- Attend meetings, workshops and activities as required
- Available for convention day(s) in Sydney, Australia
- Available on call for emergencies such as crisis communication (within reason)
- Strong time-management skills
- Strong leadership and teamwork skills
- Strong attention to detail
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced, high-pressure environment.
Desirable Skills & Knowledge, Experiences, Qualifications
- Experience in event operations
- Experience in managing Merchandise operations and sales